Frequently Asked Questions
Find the answers to most frequently asked questions below:
What services do you have at this clinic?
We provide Chiropractic treatments, Massage Therapy, Physiotherapy treatments, Acupuncture, and Ergonomics assessment.
What Products can be ordered from your clinic?
We can provide an assortment or medical equipment such as, custom made orthotics, custom modified orthopaedic shoes, medical braces, compression stockings and TENS machines.
How long will the appointments be?
To see the Chiropractor we book 30 minute appointments but they may be shorter. To see the Physiotherapist we also book 30 minute appointments but they may be shorter or longer if required. To see the Massage Therapist we book appointments for 30, 45 or 60 minute time slots.
Can I book an appointment even though I do not have extended health benefits?
Yes, you can! We accept ICBC claims or private patients. Please give us a call to find out more.
Is the Massage Therapist registered?
Yes at this clinic we have a Registered Massage Therapist.
How long does it take for me to receive my products?
All products are ordered from different locations around Canada and the shipping times vary. For orthotics we estimate we should receive them within 2 weeks of us receiving your Doctor referral. Compression stockings take about 1-2 weeks for us to receive depending on which company they are ordered from. Shoes take about 1.5-2.5 weeks to receive. Medical braces take about 2-4 days to receive.